Coco Nut House – Shipping Policy & Order Status

Regular Shipping Policy

At Coco Nut House, we aim to deliver fresh and high-quality products to you in a timely manner.

Shipping Method

• All orders are shipped using regular (standard) shipping.

• Expedited or same-day shipping is currently not available.

Order Processing Time

• Orders are typically processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays are processed on the next business day.

Delivery Timeline

• Once shipped, orders are usually delivered within 5–7 business days, depending on the delivery location and carrier.

• Delivery timelines may vary due to factors such as weather conditions, courier delays, or remote locations.

Shipping Charges

• Shipping fees (if applicable) are calculated and displayed at checkout.

• Any promotional free-shipping offers will be clearly mentioned during purchase.

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Order Status

Customers can track the progress of their orders at any time.

Order Status Stages

• Order Confirmed:
  Your order has been successfully placed and payment has been received.

• Processing:
  The order is being prepared and packed for shipment.

• Shipped:
  The order has been dispatched from our facility. A tracking number will be shared via email or SMS, if available.

• Out for Delivery:
  The order is with the delivery partner and is expected to arrive soon.

• Delivered:
  The order has been successfully delivered to the provided address.

• Delayed:
  The delivery has been impacted due to unforeseen circumstances. A revised delivery estimate will be shared where possible.

• Cancelled:
  The order has been cancelled and any applicable refund will be processed as per policy.

How to Check Order Status

• Log in to your Coco Nut House account and visit the Orders section, or

• Use the tracking link shared in your shipment confirmation email or message.